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Privacy Policy

Privacy Policy

Our customers’ privacy is important to us. This privacy statement explains the personal data Al Falah processes, how Al Falah processes it, and for what purposes.

 Al Falah is committed to respecting and protecting our customer’s online privacy and recognize our customer’s need for appropriate protection and management of any personally identifiable information (Personal Data) that our customers may share with us.

Personal Data We Collect

Al Falah collects personal data from our customers through our interactions with our customers. Our customers provide some of this data directly, and we get some of it by collecting data about our interactions, use, and experiences. 

Al Falah only collects and uses personal data which is necessary to comply with our legal obligations in the marketplace and to assist us to administer our business/provide our customers with the services they request.

Al Falah collects personal data from our customers, through customers’ registration on our site, placing orders or subscriptions to our newsletter. When ordering or registering on our site, as appropriate, our customers may be asked to enter the following information: customers name, country, company, e-mail, shipping address, billing address, phone number, and other relevant data. Our customers may, however, also visit our site anonymously.

Personal Data We Use

Al Falah uses the data we collect to provide customers with better service user experiences. In particular, we use data to:

  • Provide the service or carry out the transactions of our customers’ request.
  • Improve customer service and develop our products.
  • Provide our customers with our latest information.
  • Advertise and market to our customers. Promote our products and make recommendations, which includes sending promotional communications, targeting advertising, and presenting customers relevant offers.
  • We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, doing research, etc.

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